SQA's Services cover a broad spectrum of quality roles - from providing a constant shop-floor presence, to providing one-off subject matter expertise. Regardless of the task at hand, our experienced program managers closely monitor results. This ensures that SQA consistently acts as an extension of your organization, and that we are aligned with your business goals. See below SQA's portfolio of services for more information. See also the SOX-SQA Nexus to see how SQA can help with your Sarbanes-Oxley (SOX) initiative.
Inspection Programs
SQA's Managed Inspection services are essential in helping you manage fluctuating activity across your supply chain - particularly as it expands across the globe. With SQA's management process, expertise and coverage, and your inspection parameters and direction, you can extend your quality organization to anywhere in the world within 24 hours. This allows you to slash your travel budget, keep your experts at home, and be represented by local individuals who are both a technical and a cultural fit.
Audit Programs
SQA's Managed Auditing services can help you with an audit crunch, or free up your valuable quality resources to focus on strategic supply relationships. In any case, SQA's Managed Audit services are structured for the flexibility and consistency you need to execute a value-adding audit program. SQA's auditors are specialists in their fields, providing you subject matter expertise, as well a focus in areas you deem as critical. SQA's "Audits With Teeth" approach ensures that every audit we perform for you has specific technical, quality and business goals. Their close proximity to your suppliers anywhere in the world also ensures that cultural issues are put aside, so emphasis may be placed on your first priority - the systems that create products that go into your supply chain.
Problem Solving
Problem Solving - SQA's proprietary PSE (Process Science Engineering) methodology is the product of our experience with the most effective problem solving tools in industry today. Central to the methodology is the evaluation of twelve logical categories of process elements. These elements are universal, and offer a view of your manufacturing process in its entirety. SQA's Certified Process Consultants use this methodology to identify the characteristics of each process variable throughout the system. A clear distinction is made between those process elements that are robust (so they may be preserved) and those that are sources of significant variation (and therefore, the causes of nonconformity). By systematically examining each element of the process, we identify these causes of variation, and advocate positive steps to develop control mechanisms.
Supplier Certification and Development
Supplier Certification and Development - SQA's Supplier Certification and Development allows you to distinguish between mediocre suppliers and advanced suppliers. It also provides the mechanism for advancing suppliers up the scale. Certification is applied at different levels, reflecting the status and criticality of suppliers. Entry-level certification ensures that all existing and potential suppliers meet your minimum performance requirements. Preferred supplier certification provides you with an opportunity to identify suppliers with whom you should be maintaining stronger supply relationships. Strategic supplier certification allows you to identify those suppliers who are capable of partnering with you to achieve world-class performance.
Supplier Performance Management
SQA's Supplier Management services allow you to outsource any combination of SQA's managed programs in a full turn-key solution. With SQA's expertise, management process and supplier performance management technology geared toward your supplier quality goals, you can focus your valuable resources on more strategic supplier programs. The end result will be increased quality, fewer and better suppliers, a more responsive supplier quality function, and a minimized Cost of Quality.
Consulting Services
SQA's Consulting services are typically project-based activities aimed at defining strategic objectives or implementing new capabilities. In any case, SQA's goal is not knowledge, but action - with a predefined measure of success and project closure. Typical consulting activities include the implementation of Lean Manufacturing techniques, a Hazardous Substance reduction program, a Supplier Development program, or a Closed Loop Corrective Action process. SQA's subject matter expertise, along with our global network of SQA Associates means that we can provide the short-term consulting support you need anywhere in the world.